Cookd AI Inc. (the “Company,” “Cook’d AI,” “Cook’d Academy,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information we collect from individuals who access or use our Services, which consist of (a) Cook’d Academy, our AI-enabled career coaching and career-preparation service, including our websites, platforms, bootcamps, tools, content, coaching-related services, and consultation services, and (b) the Networking Assistant, our AI-enabled people-search and professional-networking feature, and other related services. Information provided through the Networking Assistant, including search results and related outputs, is referred to in this Privacy Policy and in our Terms of Service as “Networking Assistant Outputs.”
This Privacy Policy is designed to be transparent, comprehensive, and accessible while maintaining the legal precision necessary to ensure compliance with applicable privacy laws across our operating jurisdictions. This Privacy Policy does not address the privacy practices of any third parties that we do not own, control, or are affiliated with. Capitalized terms not defined in this Privacy Policy will have the meaning stated in our Terms of Service.
By accessing or using our Services, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with the practices described in this Policy, please do not use our Services.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Policy on our website and updating the “Effective Date” at the beginning of this document. You are encouraged to review this Policy periodically for any updates, and to use the information it contains to help you make informed decisions.
1. Personal Information We Collect
We may collect the following categories of personal information from individuals who use our Services, including but not limited to:
- Identifiers. Full name, email address, physical address, telephone number, user account credentials, and other similar identifiers.
- Academic Information. Educational institution, program of study, year of study, academic achievements, and other details related to your academic background.
- Financial Information. Payment card details, billing address, transaction history, and other information needed to process payments for our Services. We do not store complete payment card information on our servers; this information is processed by our secure third-party payment processor Stripe.
- Employment and Career Information. Work history, job titles, employers, internships, skills, qualifications, professional certifications, career goals and preferences, recruiting targets, networking goals, resumes, CVs, cover letters, application materials, interview responses, writing samples, and other information you choose to provide in connection with career coaching, recruiting preparation, mock interviews, resume review, networking support, or other Services.
- Optional Demographic Information. Age, gender, nationality, location, language preferences, and other demographic information, if you choose to provide it or where it is reasonably necessary for the Services.
- Behavioral Information. Information about your use of our Services, including Bootcamp participation, course progress, practice activity, mock interview activity, assessment results, AI-generated outputs, Credit redemptions, scheduling activity, progress metrics, Networking Assistant search queries and interactions with Networking Assistant Outputs, and feedback or survey responses.
- Networking Assistant Inputs and Usage Information. Search queries, filters, prompts, outreach context, profiles or results viewed or selected, interactions with results, generated outreach-related suggestions, drafts, summaries, and other usage information associated with the Networking Assistant.
- Audio and Visual Information. Audio recordings, video recordings, transcripts, summaries, and related materials from mock interviews, coaching sessions, consultations, assessments, or other interactive Services, where such features are used and where collection is permitted by applicable law. We collect recordings only where disclosed to you and, where required by applicable law, with your consent.
- Device/Network & Online Identifiers: IP address, device identifiers, browser type, operating system, approximate location derived from IP, unique IDs, and related online identifiers.
- Communications. Content of emails, chat messages, support requests, feedback, survey responses, and other communications between you and us, our staff, coaches, mentors, consultants, advisors, service providers, or other representatives.
We may collect this information through various methods:
- Direct Collection: Information you provide when you register for our Services, purchase or use a Bootcamp, purchase or redeem Credits, complete forms, upload materials, participate in mock interviews, coaching sessions, consultations, assessments, or other Services, submit search queries, filters, prompts, or outreach context to the Networking Assistant, communicate with us, or otherwise interact with the Platform.
- Third-Party Sources: Information we may receive from various third parties in accordance with applicable law, including with your consent where required.
- Public and Third-Party Data Sources (Networking Assistant): The Networking Assistant may access and process information obtained from publicly available websites or databases and from third-party data providers to provide Networking Assistant Outputs. See Section 2 for details.
This product includes GeoLite2 data created by MaxMind.
2. Information About Individuals Appearing in Networking Assistant Outputs
The Networking Assistant may collect, process, organize, enrich, infer, and display personal information about individuals who are not registered users of the Services. This information may include names, professional or educational history, publicly available profile information, contact information, social or web presence, and other information derived from publicly available sources, third-party data providers, user-provided inputs, AI-generated or inferred information, and/or other lawful sources. If you are a registered user and you submit information about other individuals (such as contact lists or outreach context), that information may be processed to provide Networking Assistant Outputs and, depending on the feature, may be included in Networking Assistant Outputs available to other users; you are responsible for ensuring you have the right to provide such information.
An individual’s appearance in a Networking Assistant Output does not mean that the individual uses, endorses, is affiliated with, or has any relationship with Cook’d AI.
Mainland China Exclusion. The Networking Assistant does not index or display personal information of individuals located in mainland China (the People’s Republic of China, excluding Hong Kong, Macau, and Taiwan). If you believe your personal information appears in a Networking Assistant Output in error and you are located in mainland China, please contact us as described in Section 8.2 and we will remove it.
Public availability of information does not mean that such information may be used for all purposes. Users are responsible for using Networking Assistant Outputs solely for their own personal, non-commercial recruiting, networking, and career-development activities and may not redistribute, resell, publish, or use them for eligibility, screening, or any other prohibited purpose, as described in our Terms of Service.
If your personal information appears in a Networking Assistant Output and you are not a registered user, you may request removal, deletion, correction, or opt-out as described in Section 8.2 (Networking Assistant Output Removal and Opt-Out Requests), including opting out of the use of your information for AI model improvement as described in Section 7.
3. How We Use Your Personal Information
We may use the personal information we collect for the following purposes:
- Service Provision and Management
- Providing and delivering Cook’d Academy, Bootcamps, Credits, Value-Added Services, AI-enabled career coaching, career-preparation tools, mock interviews, resume review tools, application tracking tools, market updates, AI Mentor support, human consultation services, networking guidance, recruiting strategy support, the Networking Assistant and Networking Assistant Outputs, and related Services you request or purchase.
- Providing people-search functionality for authorized users’ own personal, non-commercial recruiting, networking, and career-development activities, including organizing or enriching search results and generating outreach-related suggestions, drafts, and summaries.
- Creating and managing your account
- Processing payments and fulfilling transactions
- Providing personalized feedback, coaching, analysis, reports, recommendations, AI-generated outputs, or other Service outputs.
- Responding to your inquiries and support requests
- Communication
- Sending service-related communications, such as appointment confirmations, reminders, and updates
- Providing information about your account, our Services, and other matters
- Delivering promotional communications, product updates, event invitations, and marketing messages based on your preferences and interactions with our Services, where permitted by applicable law.
- Service Improvement and Development
- Personalizing and improving your experience with our Services
- Analyzing usage patterns and trends to enhance our website, applications, and Services
- Developing new features, products, and services
- Conducting research and analysis to better understand our users’ needs and preferences
- Testing and troubleshooting new products and features
- Marketing and Promotion
- Sending you information about events, offers, and opportunities that may be of interest to you
- Delivering targeted advertisements based on your preferences and interactions with our Services
- Measuring the effectiveness of our marketing and promotional efforts
- Administering contests, promotions, surveys, or other site features
- Legal and Operational Purposes
- Complying with legal and regulatory obligations
- Protecting our rights, property, and safety, and the rights, property, and safety of our users and others
- Detecting, preventing, and addressing fraud, security breaches, and technical issues
- Monitoring account activity, query volume, search patterns, result interactions, export activity, and other usage signals, as appropriate, to detect scraping, fraud, spam, harassment, stalking, unlawful surveillance, prohibited screening, or other misuse of the Networking Assistant; enforce usage limits; and protect individuals whose information may appear in Networking Assistant Outputs.
- Enforcing our Terms of Service and other agreements
- Carrying out our obligations and enforcing our rights arising from any contracts entered into between you and us
- Other Lawful Purposes
- For any other lawful purpose disclosed to you at the time we collect your information
- With your consent for purposes not listed above
4. Cookies and Tracking Technologies
We and our service providers use cookies, pixels, software development kits (SDKs), and similar tracking technologies to automatically collect certain information when you access or use our Services. These technologies help us operate our Services, understand usage patterns, improve performance, enhance user experience, conduct analytics, and support security and fraud prevention. The information collected through these technologies may include IP address, device and browser information, operating system, pages viewed, features used, timestamps, referring URLs, and other usage data. We use third-party analytics providers, including Google Analytics (provided by Google LLC) and Mixpanel (provided by Mixpanel, Inc.), to help us analyze how users interact with our Services. These providers may use cookies or similar technologies to collect information about your use of our Services and may process such information in accordance with their own privacy policies. Where required by applicable law, we obtain your consent before placing non-essential cookies or using similar tracking technologies, and you may manage your cookie preferences through browser settings or other tools made available on the Platform. Cookie Choices. You may control cookies through your browser settings and, where available, through any cookie banner or preference center on our Services. You can also opt out of certain analytics and advertising cookies by using industry opt-out tools (such as the Network Advertising Initiative or the Digital Advertising Alliance), where applicable. We recognize and honor Global Privacy Control (GPC) signals sent by your browser where required by applicable law.
5. Legal Bases for Processing (European Users Only)
For users in the European Economic Area (EEA) and the United Kingdom, we process your personal information based on one or more of the following legal bases:
- Contractual Necessity. Processing is necessary for the performance of our contract with you to provide our Services or to take steps at your request before entering into such a contract.
- Legitimate Interests. Processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your interests or fundamental rights and freedoms. Our legitimate interests include:
- Operating and improving our business and Services
- Marketing our Services
- Protecting against fraud and unauthorized transactions
- Ensuring network and information security
- Compliance with Legal Obligations. Processing is necessary for compliance with a legal obligation to which we are subject.
- Consent. You have given your consent to the processing of your personal information for one or more specific purposes. Where we rely on your consent, you have the right to withdraw your consent at any time.
Controller. For purposes of the GDPR and UK GDPR, the controller of personal information processed as described in this Privacy Policy is Cookd AI Inc., 40 Wall St, 28th Floor, New York, NY 10005, United States, reachable at privacy@cookd.ai.
Processing of Networking Assistant Outputs Personal Information (Non-Users). Where the Networking Assistant processes personal information of individuals in the EEA or the United Kingdom who are not registered users, we rely on our legitimate interests and those of our users in providing lawful professional-networking and career-development functionality, balanced against the interests, rights, and freedoms of the individuals concerned, including through source limitations, use restrictions in our Terms of Service, retention limits, and the removal and opt-out rights described in Sections 7 and 8.2. Because this information is not collected directly from the individuals concerned and individually notifying each such individual would involve disproportionate effort within the meaning of Article 14(5)(b) of the GDPR, we provide the information required by Article 14 through this Privacy Policy.
6. How We Share Your Personal Information
We may share your personal information with the following categories of recipients:
- Service Providers. We may share personal information with third-party service providers who perform services on our behalf, including but not limited to:
- Cloud storage and hosting providers
- Artificial intelligence and machine learning service providers, including providers of speech recognition, speech synthesis, natural language processing, large language model technologies, evaluation tools, and other AI-enabled technologies used to provide or improve the Services.
- Payment processors
- Data analytics providers
- Email and communication service providers
- Customer relationship management systems
- IT and security service providers
- Professional advisors and consultants
- Data enrichment, identity resolution, and public-source information providers used, where applicable, to provide Networking Assistant functionality.
These service providers are contractually obligated to use your personal information only to provide services to us and in accordance with our instructions and this Privacy Policy. For more information on these third parties, including how to opt out from certain data collection, please contact us using the email in the “Contact Us” section of this Privacy Policy, or by visiting the respective third party’s privacy policy, including but not limited to the following:
- Amazon Web Services (AWS): https://aws.amazon.com/privacy
- OpenAI (ChatGPT): https://openai.com/policies/privacy-policy
- Stripe: https://stripe.com/privacy
- Mixpanel (Mixpanel, Inc.): https://mixpanel.com/legal/privacy-policy
- ElevenLabs (ElevenLabs Inc.): https://elevenlabs.io/privacy
- Google Gemini (Google LLC): https://support.google.com/gemini/answer/13594961
- MiniMax (MiniMax AI): https://www.minimax.ai/privacy
- Serper (Serper Inc.): https://serper.dev/privacy
- Fiber (Fiber AI): https://www.fiber.ai/privacy
- Business Partners. We may share personal information with business partners with whom we jointly offer products or services. We require our business partners to respect the privacy and security of your personal information.
- Legal Authorities and Compliance. We may disclose personal information to government authorities and other third parties when required by law, such as:
- In response to lawful requests by public authorities, including to meet national security or law enforcement requirements
- To comply with a subpoena, court order, or other legal process
- To enforce our Terms of Service or other agreements
- To protect our rights, property, or safety, and the rights, property, and safety of our users or others
- Corporate Transactions. We may share personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. We will take reasonable steps to ensure that your personal information continues to be subject to the same protections set out in this Privacy Policy.
- With Your Consent. We may share your personal information with other third parties when we have your consent to do so.
Networking Assistant Processing. Inputs submitted to, and outputs generated by, the Networking Assistant may be processed by third-party artificial intelligence, data enrichment, hosting, and other service providers engaged by Cook’d AI. We require these providers to process personal information in accordance with our instructions, contractual obligations, this Privacy Policy, and applicable law.
Authorized Networking Assistant Users. To provide the Networking Assistant, we may make personal information contained in Networking Assistant Outputs available to authorized users, subject to our Terms of Service, usage restrictions, and applicable law. Networking Assistant Outputs are made available solely for users’ own personal, non-commercial recruiting, networking, and career-development activities and may not be redistributed, resold, published, or used for eligibility, screening, or other prohibited purposes.
We do not sell your personal information. We also do not share personal information for cross-context behavioral advertising as those terms are defined under applicable U.S. state privacy laws, unless otherwise disclosed to you and you are provided any required opt-out rights. To the extent that making personal information available through the Networking Assistant is treated as a “sale,” “sharing,” data broker activity, or similar regulated disclosure under applicable law, we will provide any disclosures and opt-out, deletion, or related rights required by that law. See Sections 8.2 and 8.3.
7. Use of Personal Information With Artificial Intelligence
We use artificial intelligence and machine learning technologies to help provide, personalize, support, secure, and improve Cook’d Academy, the Networking Assistant, and our Services. These technologies may support AI-enabled learning tools, mock interview tools, resume review tools, application tracking tools, AI Mentor support, feedback generation, coaching-related analysis, content recommendations, people-search, organization and enrichment of Networking Assistant Outputs, outreach-related suggestions and drafts, and other career-preparation, networking, or career-development features.
How AI May Be Used. Depending on the Services you use, we may process personal information, User Content, career-related information, resumes, application materials, interview responses, transcripts, practice activity, search queries, prompts, outreach context, personal information about third parties, or other Service-related information to generate feedback, recommendations, summaries, reports, practice materials, Networking Assistant Outputs, AI-generated outputs, or other Service outputs for you.
Third-Party AI Providers. In providing the Services, we may process personal information using third-party artificial intelligence service providers acting on our behalf and subject to contractual obligations to process such information only in accordance with our instructions, this Privacy Policy, and applicable law.
Model Improvement. We may use personal information and User Content provided by registered users, and information contained in Networking Assistant Outputs (including information about individuals who are not registered users), to maintain, evaluate, secure, develop, and improve our Services, including training, fine-tuning, evaluating, and improving AI models and other technologies, where permitted by applicable law and consistent with this Privacy Policy. Where feasible, we use de-identified, aggregated, or anonymized information for these purposes. Any use of personal information for AI model training, fine-tuning, evaluation, or improvement will be subject to this Privacy Policy, our Terms of Service, applicable law, and any consent requirements that may apply.
Opting Out of Model Improvement. You may opt out of the use of your personal information for AI model training and improvement at any time: registered users may opt out by contacting us at privacy@cookd.ai (or through account settings, where available); individuals who are not registered users and whose information appears in a Networking Assistant Output may opt out through the process described in Section 8.2. When we receive and verify an opt-out, removal, or deletion request, we will exclude the relevant personal information from future model training and improvement. Opting out does not affect processing that has already occurred or model outputs generated before the opt-out took effect, and does not affect uses of de-identified, aggregated, or anonymized information.
Accuracy and Verification. Networking Assistant Outputs may contain information obtained from third-party or public sources or information inferred or generated by AI. We do not independently verify all such information and do not guarantee that it is accurate, complete, current, reliable, lawful for every use, or correctly attributed. Users must independently verify information before relying on or acting upon it. The fact that information is publicly available does not mean that it may lawfully be used for every purpose.
No Automated Employment or Similar Decisions. We do not use AI to make final employment, hiring, admissions, credit, or other legally significant decisions about you. AI-generated outputs are provided for career-preparation, networking, educational, and informational purposes only and should not be treated as a guarantee of any interview, offer, admission, employment, compensation, networking outcome, or career result. See also Section 9 (No Consumer Reporting Use).
Consent for Recordings. Where our Services involve audio or video recording, we will provide notice and obtain consent where required by applicable law. You should not record, upload, or submit any audio, video, or communications involving another person unless you have obtained all consents required by applicable law.
Safeguards. We use safeguards designed to protect personal information processed in connection with AI-enabled Services, including access controls, security measures, data minimization, and de-identification or anonymization where appropriate.
8. Jurisdiction-Specific Privacy Rights
Depending on your location, you may have specific rights regarding your personal information. Below, we outline the rights available to you based on your jurisdiction.
8.1 Rights for All Users. Regardless of your location, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete personal information
- Request deletion of your personal information
- Opt-out of receiving marketing communications from us
- Request information about how your personal information is used and shared
8.2 Networking Assistant Output Removal and Opt-Out Requests (Non-Registered Individuals). If you are an individual whose personal information appears in a Networking Assistant Output, you may request removal, deletion, correction, or opt-out (including opting out of the use of your information for AI model training and improvement, as described in Section 7) by contacting us at privacy@cookd.ai. Please include sufficient information for us to identify the relevant record, such as your name, profile URL, email address, company, or other identifying details. We may request additional information reasonably necessary to verify your identity, locate the relevant record, protect against fraudulent requests, or comply with applicable law. When we complete a verified removal, deletion, or opt-out request, we will also exclude the relevant information from future AI model training and improvement as described in Section 7. Where the information is controlled by a third-party data provider, API, or public source, we may remove or suppress the information from our Services where required or appropriate, and we may direct you to the relevant third-party provider to exercise deletion, correction, or opt-out rights at the source. We may retain limited suppression records where reasonably necessary to honor an opt-out or deletion request and prevent the information from being reintroduced.
8.3 United States Privacy Rights. If you are a resident of California, Virginia, Colorado, Connecticut, Utah, or other states with comprehensive privacy laws, you may have the following additional rights:
- Right to Know/Access: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, our purposes for collecting the information, and the categories of third parties with whom we have shared the information.
- Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
- Right to Opt-Out: You have the right to opt-out of the “sale” or “sharing” of your personal information (as those terms are defined under applicable state laws) and the processing of your personal information for targeted advertising purposes. To the extent Networking Assistant Output information is considered a “sale” or “sharing” under applicable law, we will honor applicable opt-out rights.
- Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
Sensitive Personal Information. We do not use or disclose sensitive personal information (as defined under applicable U.S. state privacy laws) for purposes other than those permitted by such laws, and we do not use sensitive personal information to infer characteristics about individuals.
Submitting Requests; Verification; Authorized Agents. You may submit requests using the contact information in Section 15. We will verify your identity before fulfilling a request, and we may request additional information for that purpose. Where permitted by applicable law, you may designate an authorized agent to submit a request on your behalf; we may require the agent to provide proof of authorization and may require you to verify your identity directly with us. If we deny a request, you may appeal by replying to our decision, and we will respond as required by applicable law.
California residents may also have the right to request information about our disclosure of personal information to third parties for their direct marketing purposes under California’s “Shine the Light” law.
For a current list of states with comprehensive privacy laws, please see: https://iapp.org/news/a/us-state-comprehensive-privacy-law-comparison/
8.4 European Privacy Rights (GDPR). If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR) and applicable national laws:
- Right of Access: You have the right to obtain confirmation as to whether personal information concerning you is being processed and, if so, access to that personal information.
- Right to Rectification: You have the right to have inaccurate personal information corrected and incomplete personal information completed.
- Right to Erasure (Right to be Forgotten): You have the right to have your personal information erased under certain circumstances.
- Right to Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
- Right to Object: You have the right to object to the processing of your personal information under certain circumstances, including processing for direct marketing purposes and profiling.
- Right Not to Be Subject to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority.
8.5 China Privacy Rights (PIPL). If you are located in the People’s Republic of China, you have the following rights under the Personal Information Protection Law (PIPL). As described in Section 2, the Networking Assistant does not index or display personal information of individuals located in mainland China; the rights described in this Section apply to registered users located in the People’s Republic of China with respect to the personal information they provide to us in connection with the Services.
- Right to Know and Decide: You have the right to know, decide, and limit or refuse the processing of your personal information by others.
- Right to Access and Copy: You have the right to access and obtain a copy of your personal information.
- Right to Correction: You have the right to request correction of inaccurate or incomplete personal information.
- Right to Deletion: You have the right to request deletion of your personal information under certain circumstances.
- Right to Explanation: You have the right to request an explanation of our personal information processing rules.
- Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your personal information.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the relevant authorities if you believe your rights have been violated.
8.6 Hong Kong Privacy Rights (PDPO). If you are located in Hong Kong, you have the following rights under the Personal Data (Privacy) Ordinance:
- Right to be Informed: You have the right to be informed whether providing personal data is obligatory or voluntary, the purpose of data collection, and the potential consequences of not providing the data.
- Right to Access: You have the right to request access to your personal data held by data users.
- Right to Correct: You have the right to request corrections to your personal data if it is inaccurate or incomplete.
- Right to Erasure: While there is no explicit right to erase data, you can request deletion of data that is no longer necessary for processing.
- Right to Object: You can object to the use of your personal data for direct marketing purposes.
To exercise your respective data privacy right, please contact the Company at the information in the Contact Us section of this Policy.
9. No Consumer Reporting Use
The Services are not designed or intended to be used as a consumer report, background check, employment screening tool, tenant screening tool, credit eligibility tool, insurance eligibility tool, or for any purpose regulated by the federal Fair Credit Reporting Act (“FCRA”) or comparable laws. Cook’d AI is not a consumer reporting agency, and Networking Assistant Outputs do not constitute “consumer reports” or “investigative consumer reports.” We do not use personal information obtained through the Networking Assistant to determine or verify any individual’s eligibility for employment, promotion, retention, housing, credit, insurance, education, government benefits, licensing, or any other personal right, benefit, or opportunity. Our Terms of Service prohibit users from using the Networking Assistant or its outputs for those purposes.
10. Data Security and Incident Response
Security Measures. We implement comprehensive administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
Administrative Safeguards:
- Regular privacy and security training for all staff
- Background checks for employees with access to sensitive data
- Formal access control policies and procedures
- Regular security risk assessments and audits
- Vendor management program to ensure service providers maintain appropriate security controls
Technical Safeguards:
- Encryption of personal information in transit and at rest using industry-standard encryption protocols
- Multi-factor authentication for access to systems containing personal information
- Firewalls, intrusion detection systems, and anti-malware solutions
- Regular security patches and updates to all systems
- Network segmentation and access controls
- Logging and monitoring of system activities, including appropriate monitoring of Networking Assistant query volume, search patterns, export activity, and other usage signals, to detect unauthorized access, scraping, fraud, spam, harassment, unlawful surveillance, prohibited screening, and other misuse
Physical Safeguards:
- Secured facilities with controlled access
- Video surveillance and alarm systems
- Visitor management procedures
- Secure disposal of physical documents containing personal information
- Redundant power and environmental controls for data centers
Data Breach Response. In the event of a data breach that compromises the security, confidentiality, or integrity of your personal information, we will:
- Investigate and Contain: Promptly investigate the breach and take steps to contain and mitigate the harm.
- Assess the Risk: Evaluate the nature and scope of the breach, the types of information involved, and the risk of harm to affected individuals.
- Notification: Notify affected individuals, regulatory authorities, and other required parties in accordance with applicable laws and within the timeframes specified by those laws: for European users, within 72 hours of becoming aware of the breach (for notifications to supervisory authorities); for U.S. users, in accordance with applicable state breach notification laws; for Chinese users, in accordance with the requirements of the PIPL and related regulations.
- Remediation: Implement measures to address the cause of the breach and prevent similar incidents in the future.
Our notification will include, to the extent known: a description of the breach; the types of information involved; steps we are taking to protect your information; measures you can take to protect yourself; and contact information for further questions.
11. Data Retention and Deletion
Retention Periods. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal, regulatory, tax, accounting, or reporting requirements. The specific retention periods depend on the nature of the information and the purposes for which it is used.
General Retention Guidelines:
- Account Information: We retain your account information for the duration of your relationship with us and after account closure to comply with legal obligations, resolve disputes, and enforce our agreements.
- Transaction Information: We retain information related to transactions to comply with tax, accounting, and other legal requirements.
- Communications: We retain communications with you to provide customer support, maintain records of our interactions, and comply with legal obligations.
- Service Records: We retain records of your participation in Bootcamps, coaching sessions, mock interviews, consultations, assessments, practice modules, Credit redemptions, Value-Added Services, Networking Assistant searches and interactions, and other Services to provide ongoing support, track your progress, maintain purchase and service history, secure the Services, enforce usage limits, and improve our Services.
- Audio/Video Recordings: We retain audio or video recordings of mock interviews, coaching sessions, consultations, assessments, or other interactive Services only for as long as reasonably necessary to provide the Services, create transcripts or summaries, maintain quality, resolve disputes, comply with legal obligations, or as otherwise disclosed to you. Where appropriate, recordings may be deleted after a transcript, summary, or related Service output has been created, unless retention is necessary for legal, security, support, quality assurance, or operational purposes.
- Search Activity Data: We retain Networking Assistant search queries, result interactions, and related logs for as long as reasonably necessary for security, abuse prevention, debugging, legal compliance, and service improvement, unless a longer retention period is required or permitted by law. We may retain aggregated or de-identified analytics data for a longer period.
- Networking Assistant Output Information: We retain information about individuals appearing in Networking Assistant Outputs for as long as reasonably necessary to provide the Services, comply with opt-out or deletion requests, maintain suppression records, prevent re-ingestion of deleted information where required, resolve disputes, and comply with applicable law.
- Suppression Records: Where an individual requests deletion or opt-out, we may retain limited information necessary to honor the request and prevent the individual’s information from being re-added to the Services, unless prohibited by applicable law.
- AI Machine Learning: We may retain and use personal information, including information provided by registered users and information contained in Networking Assistant Outputs, for the purposes of developing and improving our artificial intelligence (AI) models through machine learning. This information will be processed in a manner consistent with this Privacy Policy (including the opt-outs described in Section 7) and applicable legal requirements, including deidentification (to the extent possible) and security measures to protect your data. Personal information subject to a verified opt-out, removal, or deletion request is excluded from future model training as described in Section 7. Any personal information used for machine learning will be stored securely and will not be disclosed in a manner that identifies you as an individual, except as permitted by law.
- Marketing Preferences: We retain records of your marketing preferences until you opt-out or request deletion.
Deletion Procedures. When personal information is no longer needed, we securely delete or anonymize it using industry-standard methods, including but not limited to the following:
Electronic Data:
- Secure deletion using specialized software that overwrites data multiple times
- Decommissioning and physical destruction of storage media when appropriate
- Anonymization techniques that irreversibly transform personal information so that it can no longer be used to identify an individual
Physical Documents:
- Secure shredding using cross-cut shredders
- Contracted secure destruction services with certification of destruction
Data Minimization. We implement data minimization principles to limit the collection and retention of personal information to what is directly relevant and necessary for the purposes for which it is processed. This includes:
- Regular data inventory and classification exercises
- Periodic review of retained data to identify and securely dispose of unnecessary information
- Implementation of automated retention schedules and deletion processes
12. International Data Transfers
Cross-Border Transfer Mechanisms. As a global company operating in several jurisdictions, we may transfer your personal information across international borders. When we transfer personal information from one jurisdiction to another, we implement appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy and applicable data protection laws.
Depending on the countries involved, these safeguards may include:
For Transfers from the United States:
- Contractual provisions requiring adequate protection
- Technical and organizational measures to ensure security and confidentiality
For Transfers from Europe:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Binding Corporate Rules (BCRs) for intra-group transfers
- Adequacy decisions issued by the European Commission
- Post-Schrems II administrative measures, as appropriate
- Derogations under Article 49 of the GDPR in limited circumstances
For Transfers from China:
- Security assessments by the Cyberspace Administration of China (CAC)
- Standard contracts approved by Chinese authorities
- Certification by specialized agencies
- Other mechanisms as required by the PIPL and its implementing regulations
Because the Networking Assistant does not index or display personal information of individuals located in mainland China (see Section 2), the mechanisms above apply to personal information of registered users located in the People’s Republic of China.
For Transfers from Hong Kong:
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules (BCRs)
- Certification mechanisms
- Receiving country reciprocity with PDPO protections
- Exemptions for data subject consent or contractual performance necessity
Data Localization Requirements. In certain jurisdictions, we may be required to store specific categories of personal information locally. We comply with these data localization requirements by:
- Maintaining servers and data storage facilities in relevant jurisdictions
- Implementing technical measures to ensure data remains within required geographic boundaries
- Conducting regular audits to verify compliance with localization requirements
Additional Safeguards. Beyond the formal transfer mechanisms, we implement additional technical, organizational, and contractual measures to protect your information during international transfers, including:
- End-to-end encryption for data in transit
- Access controls and authentication requirements
- Regular security assessments of our data transfer practice
- Contractual commitments from recipients to maintain appropriate security measures
13. Children’s Privacy
Our Services are directed towards college students and professionals and are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, or that personal information of an individual under 18 appears in a Networking Assistant Output, we will take steps to delete or remove such information as soon as reasonably practicable.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us using the information provided in the “Contact Us” section below, and we will take steps to remove such information from our systems.
14. Third-Party Links and Services
Our Services, including Networking Assistant Outputs, may contain links to or information obtained from third-party websites, applications, platforms, databases, or services that are not owned or controlled by us. This Privacy Policy applies only to our Services. We have no control over and assume no responsibility for the privacy practices, availability, or content of any third-party sites or services.
We encourage you to review the privacy policies of any third-party sites or services you visit or use to understand how they collect, use, and share your personal information.
Examples of third-party services that may be linked from our platform include:
- Educational resources and academic institutions
- Professional networking platforms
- Job posting and recruitment websites
- Payment processors
- Social media platforms
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices — including Networking Assistant Outputs removal, deletion, correction, or opt-out requests under Section 8.2 — please contact Cookd AI Inc. using the subject “Privacy” and the information below:
Via Mail: Cookd AI Inc, 40 Wall St, 28th Floor, New York, NY 10005
Via Email: privacy@cookd.ai